Know Before You Go

Rules & FAQ

We keep it simple. Two rules cover almost everything — and everything else is covered below. Read up before your visit so we can all have a great time.

01

Treat Others The Way You Would Like To Be Treated.

02

Use Your Brain While Visiting Us.

Policies & Conduct

Rink Rules

🎟️

Admission & Entry

  • › All skaters pay admission regardless of age. All spectators are subject to a fee.
  • › Exception: one adult chaperone per child skater enters free.
  • › No re-entry. Parents should instruct children to stay inside until pickup.
  • › 10% military discount on admission — valid military ID required.
👗

Dress Code

  • › Wear clothing that is safe to skate in.
  • › No long dresses, skirts, or pants that may get caught in skate wheels.
  • › Family-friendly clothing only — no revealing or inappropriate clothing.
  • › No gang-affiliated clothing.
  • › No face coverings of any kind — including ski masks, hoods, and hats. Medical masks are permitted.
🚫

Prohibited Items & Conduct

  • › No bags — large purses or backpacks not permitted. Small wallets and small clear bags are acceptable.
  • › No outside food or drink. Birthday cake is allowed with a party reservation or $20 cake fee.
  • › No profanity, smoking, vaping, or alcohol consumption.
  • › No fighting or criminal behavior of any kind.
  • › No gum.
  • › Mistreatment of equipment results in immediate dismissal.
⛸️

Skater Code of Conduct

  • › Never carry children or other skaters — immediate removal.
  • › No tag, pushing, or reckless skating on the floor.
  • › Keep moving — exit the floor when you need to stop.
  • › Skate in the correct directional flow at all times.
  • › No climbing over the rink walls.
  • › Respect floor guards and all staff at all times.
  • › No food or drinks on the skate floor at any time.
  • › Skates only on the skate floor — no socks, shoes, or bare feet permitted on the floor surface.
  • › All patrons must report any injuries to management immediately, regardless of severity.
⚠️

Safety & Enforcement

Skate at your own risk. We are not responsible for any injury or illness. Pregnant individuals and those with serious medical conditions should not skate. All injuries must be reported to management, regardless of severity. No warnings are given — rules are clear and management reserves the right to ask anyone to leave at any time. No refunds.

Got Questions?

Frequently Asked Questions

Do kids skate for free?

No — all skaters pay the same admission price regardless of age. The one exception is a single adult chaperone who accompanies a skating child, who enters free.

Can I bring food or drinks from outside?

No outside food or drink is permitted due to safety regulations. Our snack bar is available inside for food and beverages.

Do spectators have to pay?

Yes — anyone admitted to the building must pay the admission fee, unless that individual is chaperoning a child who is skating.

Can I bring a birthday cake without a party reservation?

Yes! There is a $20 cake fee for those celebrating in the snack bar area without a party room reservation.

Is there a military discount?

Yes! We proudly offer a 10% military discount on admission. A valid military ID is required at the door.

What kind of skates do you rent?

We rent both quad skates and inline roller blades for $2 per session. Skate Mates (skating aids for beginners) are available for $7 per session.

Can I leave and come back?

No — there is no re-entry once you leave the building. If you’re dropping off children, please instruct them to remain inside until you return to pick them up.

Roller skates at Gem City Skate

Skate Rentals

Quad Skates or Roller Blades

Per session rental

$2

Skate Mate

Skating aid for beginners

$7

Skate Mates are a great option for first-time skaters or young children who need extra balance support on the rink.

Still Have Questions?

We’re happy to help. Give us a call or shoot us an email before your visit.